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© 2019 Hong Kong Mifi Service Limited. All rights reserved.

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POCKET WIFI RENTAL

It's never been so easy to stay connected whilst abroad. With an easy pick up service at Hong Kong International Airport, you'll enjoy WiFi access throughout your stay. The speedy 4G WiFi device connects up to five different phones, laptops and tablets at once and supports 8-15 hours of surfing on one battery charge. With unlimited data usage everyday, you will be able to share your travels with friends and families wherever you go! So, add some spontaneity to your travels with the ability to plan on the go and keep in touch with friends and family wherever you are.

Highlights

  1. Stay connected during your trip in Hong Kong, Macau and China

  2. Enjoy unlimited data access with a 4G/3G pocket WiFi

  3. Connect up to 5 devices at once on one pocket WiFi with a 8-15 hour battery life

  4. Pick up your device at the Hong Kong International Airport or at your hotel concierge (HK, Macau, China)

  5. Return your device at the Hong Kong International Airport or at your hotel concierge (HK, Macau, China)

Package Options

Hong Kong

4G LTE

Unlimited Data

No Speed Reduction

12-15 Hours Battery

HKD70/Day

HK+Macau

4G Lite

Unlimited Data

Daily First 500MB 4G

12-15 Hours Battery

HKD65/Day

Hong Kong

4G Lite

Unlimited Data

Daily First 500MB 4G

12-15 Hours Battery

HKD55/Day

HK+Macau+China

4G LTE

Unlimited Data

No Speed Reduction

12-15 Hours Battery

HKD90/Day

HK+Macau

4G LTE

Unlimited Data

No Speed Reduction

12-15 Hours Battery

HKD80/Day

HK+Macau+China

4G Lite

Unlimited Data

Daily First 500MB 4G

12-15 Hours Battery

HKD75/Day

^No speed reduction: Unlimited WiFi plan with full 4G data speed. There is no speed limitation of data consumption for customer's normal usage. Fair usage policy is still applicable if there is an unusual data traffic that was detected by network providers.

^Daily first 500MB: Unlimited WiFi plan with daily first 500MB 4G data speed. If customer excess their 500MB data consumption within a day, they can still use the unlimited data but the internet speed will be capped as 3G speed. Network speed will be reset daily 00:00AM at their local time.

Rental Charges Method

Travel destination as Hong Kong and rental period from 2 Dec to 6 Dec (5 days rental fee charges)

Activity Information

CONFIRMATION:

  1. You will receive a confirmation email and voucher instantly after booking

  2. In the event that you do not receive an email from us, please check your Spam folder or notify us via email

 

BOOKING PROCEDURE:

  1. Select your rental package

  2. Select your pick up date and return date

  3. Select Hong Kong Airport pick up or hotel concierge pick up

  4. Select Hong Kong Airport return or hotel concierge return

  5. Submit personal information and online payment

 

INSIDER TIPS:

  1. All devices are fully charged before providing to customer. A fully charged device can be used continuously for 8 to 15 hours. It is recommended to bring a portable battery to recharge the device, or rent our portable battery

 

ADDITIONAL INFORMATION:

  1. There is a minimum 3 days rental requested. Any late return will be charged for the extra days when you return the device at the original retail price

  2. Day charges are calculated inclusively (00:00 to 23:59). For example, if you pick up the device on a Monday and return it on a Friday, you will be charged for 5 days rental

Pick Up And Return Location

AIRPORT POST OFFICE

  1. Pick up the device on your PICK UP DATE at the Airport Post Office

  2. Location: 7T 082, Passenger Terminal Building, 1 Cheong Hong Road, Hong Kong International Airport

  3. Opening hours: Mon to Sat 8:00AM -8:30PM; Sun and Public Holidays 8:00AM -5:00PM

  4. Please be advised that you will only be able to pick up your device during opening hours

  5. Post box for returning devices available 24/7

  6. Location map please click HERE

 

AIRPORT POST OFFICE PICK UP PROCESS:

  1. Present your collection code and password at the Airport Post Office Service Counter, passport may be requested

  2. Receive the pocket WiFi and start surfing

 

HOTEL PICK UP PROCESS:

  1. You can pick up the device at hotel concierge when you check-in

  2. Receive the pocket WiFi and start surfing

 

RETURN PROCESS:

  1. Using the same mailbag to return the device at the Airport Post Office or hotel concierge

  2. If the device is received in good conditions, deposit HKD800 will be refunded in 1 month

Cancellation Policy

  1. No request for refund will be entertained for earlier return of the device

  2. If reservation is cancelled within seven days prior to the Designated Pick Up Date, customer will be charged 50% of the rental fee but will not be charged for the deposit

  3. If reservation is cancelled eight days or more before the Designated Pick Up Date, customer will be charged HKD100 for the administration fee but will not be charged for the deposit

  4. To reschedule pick up date or extend the rental period, please contact us as soon as possible

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